Refund policy

Lens Guarantee

Your eyeglass lenses are custom made to fit the frame you either purchased from our Optics Frames eBay store or a frame you sent to us. All prescription lenses are guaranteed to be manufactured according to the prescription and order received by Vision Lab Services. All lenses are inspected several times during the manufacturing process for accuracy of the prescription and cosmetic appearance. In the event that you are not satisfied with your lenses, Vision Lab Services will remake your lenses one time within 30 (thirty) days of receiving your order date at no additional cost.

Frames and/or lenses need to be sent to the following address: 

Vision Lab Services LLC
PO Box 909
Lehi UT 84043